Cancellation policy
Purchase Options Cancellation Policy
Last updated: October 22, 2026
Pre-orders
Pre-orders allow customers to purchase products that are not currently in stock or are expected to become available at a later date.
Payment: Full payment is collected at checkout when you place a pre-order. Your order will be shipped or made available for delivery once the product arrives and is ready for fulfillment.
Cancellation: If you wish to cancel a pre-order, please contact us as soon as possible. Cancellation requests may be accepted before the order is shipped. Once an order has shipped, cancellation may no longer be possible.
Shipping Estimates: Any estimated arrival or shipping dates are provided in good faith and may change due to supplier, customs, or shipping delays. We will communicate significant delays when possible.
Refunds and Consumer Rights: Refunds and cancellations are subject to our Return & Refund Policy and applicable consumer protection laws. Nothing in this policy limits rights or remedies that cannot legally be excluded.
Other Purchase Options
We currently do not offer subscription purchases or try-before-you-buy purchases.